Playa Bonita Casa de los Abuelos

David, New Mexico, Canada

Comments About the Vacation Rental Unit:
We had previously stayed in Playa Bonita Casa de los Abuelos sometime in the last 10 years and this condo has really been updated well, while still retaining it's original charm. The new A/C half splits worked absolutely fantastic and the addition of the A/C in the kitchen, dining room and living room is a game changer. In summertime, Puerto Vallarta can be very hot and humid, especially with the western sun beating down on the Playa Bonita Building in the summer and we have learned by staying in different units on all floors of the building that having that A/C in the living room/kitchen/dining space is essential to maintaining a reasonable temperature there. Everything about this unit is top notch. My only complaint, and it is small is the bathroom sinks are not pratical and cause water to go everywhere.

Nos habíamos alojado anteriormente en Playa Bonita Casa de los Abuelos en algún momento en los últimos 10 años y este condominio ha sido realmente actualizado bien, sin perder su encanto original. El nuevo A / C medio splits trabajó absolutamente fantástico y la adición del A / C en la cocina, comedor y sala de estar es un cambio de juego. En verano, Puerto Vallarta puede ser muy caliente y húmedo, especialmente con el sol del oeste golpeando el edificio de Playa Bonita en el verano y hemos aprendido por permanecer en diferentes unidades en todos los pisos del edificio que, tener A / C en la sala de estar / cocina / comedor es esencial para mantener una temperatura razonable allí. Todo acerca de esta unidad es de primera clase. Mi única queja, y es pequeña, es que los lavabos del baño no son prácticos y hacen que el agua se vaya por todas partes.



Comments, Praise or Recommendations for the PVRPV Team:
Thank you to PVRPV's Tim and his staff. Your customer service has once again improved and become more accommodating and flexible that it was in the past. My only complaint specific to the Playa Bonita Building is that the maid service at the building is not nearly as good as it used to be. I know that one of the maids has been there for years and she has always done a FANTASTIC job in the past, but this time it was a spit wash at best. On prior trips I wanted to steal her away and bring her home with us, however that is not the case anymore. Also, Puerta Vallarta in Old Town (Zona Romantica) and surrounding areas was covered with garbage everywhere we went. This is unacceptable for such a beautiful city and location. The stairway that runs from the entrance to Playa Bonita up to the street above was absolutely disgusting and covered with trash and reeked of urine. This was the case all over PV. If PV cannot get a handle on the garbage issue, we will seriously have to consider how much we visit going forward. I would never spend 600K+ to buy a property I'm going to have to step over and walk through garbage to get home to. This is UNACCEPTABLE. Also, I'm not sure why, but the merchants in PV have now gone back to the early 90's when they mostly didn't take credit cards. This is also unacceptable as you can travel anywhere in the world mostly and they take CCs everywhere. in fact, when you travel in Europe, they seem to be the preferred method of payment. Even taxi's take them. This had improved over the years in Puerto Vallarta with more and more places accepting them each year we went, for our trip in June 2024, 75% of the business had "Cash Only" signs posted. Yet another reason, along with always getting a strange cough and the sniffles there, we will seriously have to evaluate how much we travel to PV in the future. I tell you all this information, not because it is your fault, but as business owners there you need to understand PV is not getting better, and it many ways it is getting worse and if it continues, there are so many other places in the world that people can travel that they may reduce the time in and travel to PV. We used to go every year for 20+ years. Now we go maybe every two years and after this year, it will be a while before we go back again and that is only because we have our friends Bryan & Roger who own Anonimo who live there and we want to see them. Otherwise, PV would probably become someplace I go maybe once every 5-10 years. Puerto Vallarta is on a downward spiral in many ways, including the pollution of the bay, garbage, mondern conveniences being reduced (CCs not being accepted) and I used to consider buying property there and retiring in PV. That is now completely off the table.

Regards, David A. Rich

Gracias a Tim de PVRPV y a su personal. Su servicio al cliente ha mejorado una vez más y se ha vuelto más complaciente y flexible que en el pasado. Mi única queja específica al edificio Playa Bonita es que el servicio de limpieza en el edificio no es tan bueno como solía ser. Sé que una de las mucamas ha estado allí durante años y siempre ha hecho un trabajo FANTÁSTICO en el pasado, pero esta vez fue un lavado de saliva en el mejor de los casos. En viajes anteriores quise robarla y traerla a casa con nosotros, sin embargo ese ya no es el caso. Además, Puerta Vallarta en el centro antiguo (Zona Romántica) y sus alrededores estaba cubierto de basura dondequiera que fuimos. Esto es inaceptable para una ciudad tan hermosa y ubicación. La escalera que va desde la entrada a Playa Bonita hasta la calle de arriba era absolutamente asquerosa y estaba cubierta de basura y apestaba a orina. Este fue el caso en todo PV. Si PV no puede conseguir una manija en el problema de la basura, vamos a tener que considerar seriamente cuánto visitamos en el futuro. Yo nunca gastaría 600K + para comprar una propiedad que voy a tener que pasar por encima y caminar a través de la basura para llegar a casa. Esto es INACEPTABLE. Además, no estoy seguro de por qué, pero los comerciantes en PV ahora han vuelto a principios de los 90, cuando en su mayoría no aceptan tarjetas de crédito. Esto también es inaceptable, ya que se puede viajar a cualquier parte del mundo en su mayoría y que toman CC en todas partes. de hecho, cuando se viaja en Europa, que parecen ser el método preferido de pago. Incluso los taxis las aceptan. Esto había mejorado con los años en Puerto Vallarta con más y más lugares que los aceptan cada año que fuimos, para nuestro viaje en junio de 2024, el 75% de los negocios había "Sólo efectivo" signos publicados. Otra razón más, junto con siempre tener una tos extraña y los resfriados allí, vamos a tener que evaluar seriamente cuánto viajamos a PV en el futuro. Les digo toda esta información, no porque sea su culpa, pero como dueños de negocios allí necesitan entender que PV no está mejorando, y de muchas maneras está empeorando y si continúa, hay tantos otros lugares en el mundo a los que la gente puede viajar que pueden reducir el tiempo en y viajar a PV. Solíamos ir todos los años durante más de 20 años. Ahora vamos tal vez cada dos años y después de este año, será un tiempo antes de volver de nuevo y eso es sólo porque tenemos a nuestros amigos Bryan & Roger que son dueños de Anonimo que viven allí y queremos verlos. De lo contrario, PV probablemente se convertiría en un lugar al que voy tal vez una vez cada 5-10 años. Puerto Vallarta está en una espiral descendente en muchos sentidos, incluyendo la contaminación de la bahía, la basura, las comodidades modernas se están reduciendo (CC no se aceptan) y yo solía considerar la compra de propiedades allí y retirarme en PV. Eso es ahora completamente fuera de la mesa.

Saludos David A. Rich

Respuesta de PVRPV

Thanks David for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias David por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Daniel, MI,

Comments About the Vacation Rental Unit:
Playa Bonita was ok. I stayed there years ago in 303 and the condo and building has certainly aged. The stairway next to the building is DISGUSTING! You have to clean that. The courtyard facing the back street is clearly demolished and needs to be rebuilt. I’m curious on the progress of that. The inside of the unit was in better shape than the building itself which was great. The patio shades seriously need washing though. There’s simple upkeep maintenance things that are being overlooked. All Ceiling fans and all lights should be fixed and working properly. These are simple fixes. We wish the cleaning schedule made a little more sense with the dates of our stay. But we really enjoyed the condo, the view and access to the beach. The bed was great, we definitely used the kitchen, the terrace and the TV. Very comfortable.

Playa Bonita estaba bien. Me alojé allí hace años en 303 y el condominio y el edificio sin duda ha envejecido. ¡La escalera al lado del edificio es ASQUEROSA! Tienen que limpiar eso. El patio que da a la calle de atrás está claramente demolido y necesita ser reconstruido. Tengo curiosidad sobre el progreso de eso. El interior de la unidad estaba en mejor estado que el propio edificio que era genial. Sin embargo, hay que lavar las persianas del patio. Hay cosas simples de mantenimiento que se están pasando por alto. Todos los ventiladores de techo y todas las luces deben ser fijos y funcionando correctamente. Estos son arreglos simples. Nos gustaría que el horario de limpieza tenía un poco más de sentido con las fechas de nuestra estancia. Pero realmente disfrutamos el condominio, la vista y el acceso a la playa. La cama era estupenda, definitivamente usamos la cocina, la terraza y la TV. Muy comodo.

Respuesta de PVRPV

Thanks Daniel for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Daniel por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Jennifer , Texas, United States

Respuesta de PVRPV

Thanks Jennifer for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Jennifer por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Wil, FL, United States

Comments About the Vacation Rental Unit:
I truly enjoy my visit and the vacation unit. All of the staff members were extremely friendly and helpful. I look forward to my return in the future. I will definitely recommend this place to my friends and family. Thank you for everything.

Realmente disfrute mi visita y la unidad de vacaciones. Todos los miembros del personal fueron extremadamente amables y serviciales. Espero con interés mi regreso en el futuro. Definitivamente recomendaré este lugar a mis amigos y familiares. Gracias por todo.

Comments, Praise or Recommendations for the PVRPV Team:
I met Kimberly when I arrived and she was great. She gave me a tour and was so friendly. It was a pleasure to meet her.

Conocí a Kimberly cuando llegué y fue genial. Ella me dio un tour y era tan amable. Fue un placer conocerla.

Respuesta de PVRPV

Thanks Will for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Will por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Margaret , Alberta ,

Respuesta de PVRPV

Thanks Margaret for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Margaret por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Michael, Ontario,

Comments About the Vacation Rental Unit:
The dryer had flames coming out of the back of it. We stopped using it but it should be looked at. The view was amazing. The pool was also great and clean. Great breeze and no need for air conditioning which I enjoyed. The Mantamar bar was very noisy late at night not a reflection on the property but the constant thumping lasted until midnight. Overall we enjoyed our stay. There was no safe which was disappointing.

De la secadora salían llamas por detrás. Dejamos de usarla pero habría que revisarla. La vista era increíble. La piscina también era genial y limpia. Gran brisa y no hay necesidad de aire acondicionado que me gustó. El bar Mantamar era muy ruidoso tarde en la noche no es un reflejo de la propiedad, pero el golpeteo constante duró hasta la medianoche. En general disfrutamos de nuestra estancia. No había caja fuerte que fue decepcionante.

Comments, Praise or Recommendations for the PVRPV Team:
Thank you. We enjoyed our stay.

Gracias. Hemos disfrutado de nuestra estancia.

Respuesta de PVRPV

Thanks Michael for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Michael por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Jorge , TX, USA

Comments About the Vacation Rental Unit:
Desafortunadamente el internet no funciono como debía y siendo personas que trabajamos mientras estamos de viaje necesitas buen servicio de internet. Lo reportamos y fueron pero no lo pudieron solucionar, quedaron en volver pero jamás volvieron con el técnico.

Unfortunately the internet did not work as it should and being people who work while we are traveling you need good internet service. We reported it and they went but could not fix it, they promised to come back but never came back with the technician.

Respuesta de PVRPV

Thanks Jorge for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Jorge por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Regina, GA, United States

Comments About the Vacation Rental Unit:
AC unit in master bedroom was not working . Staff fixed temporarily but it broke again .

El aire acondicionado del dormitorio principal no funcionaba. El personal lo arregló temporalmente pero volvió a estropearse.

Respuesta de PVRPV

Thanks Regina for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Regina por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Lisa, Tennessee, United States

Comments About the Vacation Rental Unit:
Our unit was beautiful and well equipped. Staff was just as wonderful.

Nuestra unidad era hermosa y estaba bien equipada. El personal fue igual de maravilloso.

Respuesta de PVRPV

Thanks Lisa for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Lisa por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Carl, Washington, United States

Comments About the Vacation Rental Unit:
The front desk staff was wonderful and very helpful. The maids always smiled and were eager to satisfy.

El personal de recepción fue maravilloso y muy servicial. Las criadas siempre sonreían y estaban ansiosas por satisfacer.

Comments, Praise or Recommendations for the PVRPV Team:
The only reason for the 4 on No. 12 is that we were told someone would meet us at the unit before checkout - they never showed but, more importantly, did not contact us to let us know they weren't coming so we didn't wait around and would have been downstairs for our ride to the airport on time.
The staff from the PVRPV team were wonderful and very organized (except for the checkout)

La única razón para el 4 en el No. 12 es que nos dijeron que alguien se reuniría con nosotros en la unidad antes de la salida; nunca se presentaron pero, lo que es más importante, no se comunicaron con nosotros para informarnos que no vendrían, así que no lo hicimos. No esperé y habría estado abajo para nuestro viaje al aeropuerto a tiempo.
El personal del PVRPV estuvieron maravillosos y muy organizados ( excepto a la Salida )

Respuesta de PVRPV

Thanks Carl for taking the time to complete the survey for your stay at Playa Bonita Casa De Los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Carl por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa De Los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Neil, HI, US

Comments About the Vacation Rental Unit:
Would be nice if unit 303 provided bottled drinking water

Sería bueno si la unidad 303 proporcionara agua potable embotellada.

Comments, Praise or Recommendations for the PVRPV Team:
Communication with Javier was excellent and responsive

La comunicación con Javier fue excelente y receptiva.

Respuesta de PVRPV

Thanks Neil for taking the time to complete the survey for your stay at Playa Bonita Casa De Los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias Neil por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa De Los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Marcus , PA, USA

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Clete , Washington DC ,

Comments About the Vacation Rental Unit:
We love staying at Playa Bonita, the staff and building exceed our expectations every year.

Nos encanta hospedarnos en Playa Bonita, el personal y el edificio superan nuestras expectativas cada año.

Comments, Praise or Recommendations for the PVRPV Team:
Eduardo is Awesome! Always so helpful.

Eduardo es Genial! Siempre tan servicial.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Francisco Javier, TX, USA

Comments About the Vacation Rental Unit:
Had a great stay. Friendly staff and condo was excellent.

Tuve una gran estancia. Personal amable y el condominio era excelente.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Douglas, MO, USA

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Jeffrey, WA, USA

Comments About the Vacation Rental Unit:
Love this unit EXCEPT I was looking for placemats to avoid damage to the glass dining table. I looked everywhere to no avail, The last place I looked was the big Pandora’s box chest on the floor in the dining room and I opened it up and there’s a huge rubber snake in there. Almost gave me a heart attack in for an older person it might. Not sure if that’s supposed to be a joke and if so it’s kind of funny but it’s a little creepy. We figured maybe they put that on the patio to keep the birds away when nobody’s there? But it’s very realistic looking and it’s super scary when you open the box and there’s this huge snake. By the way that is where the placemats were. underneath the snake!!

Me encanta esta unidad, EXCEPTO que estaba buscando manteles individuales para evitar dañar la mesa de comedor de vidrio. Busqué en todas partes sin éxito. El último lugar donde miré fue el gran cofre de la caja de Pandora en el piso del comedor y lo abrí y había una enorme serpiente de goma allí. Casi me da un ataque al corazón para una persona mayor que podría. No estoy seguro de si se supone que es una broma y, de ser así, es un poco divertido, pero es un poco espeluznante. Pensamos que tal vez pusieron eso en el patio para mantener alejadas a las aves cuando no hay nadie. Pero tiene un aspecto muy realista y da mucho miedo cuando abres la caja y hay una serpiente enorme. Por cierto ahí es donde estaban los manteles individuales. debajo de la serpiente!!

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

David E, MB, Canada

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Clete, DC,

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

mark, Minnesota, United States

Comments, Praise or Recommendations for the PVRPV Team:
I love this condo. The unit we love recently had the AC replaced in both bedrooms, upgraded their wireless which now has made the place even better! I love how easy the process is and how kind both the owner and staff are at the building. I will continue to make this condo my vacation spot!

Amo este condominio. Recientemente, la unidad que amamos tuvo el aire acondicionado reemplazado en ambas habitaciones, se actualizó su conexión inalámbrica, lo que ahora ha mejorado el lugar. Me encanta lo fácil que es el proceso y lo amables que son tanto el propietario como el personal en el edificio. ¡Continuaré haciendo de este condominio mi lugar de vacaciones!

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Mark , Minnesota, United States

Comments, Praise or Recommendations for the PVRPV Team:
I love playa bonita but this trip the pool was. not very clean the whole
time we were here. Otherwise it was a great experience once again

Me encanta playa bonita pero este viaje fue la piscina. no muy limpio todo
tiempo que estuvimos aquí. De lo contrario, fue una gran experiencia una vez más.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Don, Illinois, USA

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Mark, MN, USA

Comments, Praise or Recommendations for the PVRPV Team:
Love Playa Bonita and the staff. I will continue to stay here because the location is perfect and I enjoy the amenities.

Me encanta Playa Bonita y el personal. Seguiré quedándome aquí porque la ubicación es perfecta y disfruto de las comodidades.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Stephen, UT, USA

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa Los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Elmer, Maryland, USA

Comments, Praise or Recommendations for the PVRPV Team:
We were not contacted by PVRPV personnel except for an email asking for departure time. Not the usual service we receive from them. Too bad.

No fuimos contactados por el personal de PVRPV, excepto por un correo electrónico pidiendo la hora de salida. No es el servicio habitual que recibimos de ellos. Demasiado.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo para completar la encuesta para su estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y el propietario y el administrador de su propiedad. Esperamos verte pronto en Puerto Vallarta. Permítanos ayudarlo a comprar, alquilar y mantener su próxima propiedad de vacaciones. Somos puerto vallarta

Todd, Minnesota, USA

Comments, Praise or Recommendations for the PVRPV Team:
Loved it.

Me encantó.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Dave, MB, CAN

Comments, Praise or Recommendations for the PVRPV Team:
Have stayed in 2 units in the building. Both were well equipped and clean. Location in great. The front desk people were friendly and helpful. Hope to stay again, maybe next year.

Se han quedado en 2 unidades en el edificio. Ambos estaban bien equipados y limpios. Ubicación en excelente. La gente de recepción era amable y servicial. Espero quedarme de nuevo, tal vez el año que viene.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

WILLIAM M, FL, USA

Comments, Praise or Recommendations for the PVRPV Team:
Let me start by saying we have booked through PVRPV 8 times over the last several years. We have always been impressed with PVRPV until this visit. We have
stayed in playa Bonita 8 times and in unit 303 the last 3 times. We love this building for 3 reason. The staff at the building are wonderful, the location is great, and there are 2 AIR CONDITIONED bedrooms. This visit, We were not met at the unit by the PVRPV concierge. The room had not been inspected as both Air Conditioners were still unplugged. We plugged both in and realized the AC in the front bedroom was not cooling. We let Amanda at the front know and she sent the maintenance guy from the building up. He confirmed the compressor was not working and said PVRPV would have a tech check it out. Amanda let us know that PVRPV said it needed to be replaced. I asked when and she said the PVRPV would probably contact me. I did not hear anything from PVRPV so I emailed and received no reply. It took 4 emails being sent from me with a threat to give bad review before I was even acknowledged by your staff. This is totally unacceptable. Finally after 4 days of our 8 day vacation the unit was replaced. We Did not receive what we paid for. We basically had a one bedroom for 4 days not the 2 bedroom that we paid for. Of course there was not an exit with a PVRPV concierge as no one bothered to show up.

Bill Simmons

Permítanme comenzar diciendo que hemos reservado a través de PVRPV 8 veces en los últimos años. Siempre nos ha impresionado PVRPV hasta esta visita. Nos hemos alojado en playa Bonita 8 veces y en la unidad 303 las últimas 3 veces. Nos encanta este edificio por 3 razones. El personal del edificio es maravilloso, la ubicación es excelente y hay 2 habitaciones con aire acondicionado. En esta visita, el conserje de PVRPV no nos recibió en la unidad. La habitación no había sido inspeccionada ya que ambos acondicionadores de aire todavía estaban desconectados. Los enchufamos y nos dimos cuenta de que el aire acondicionado de la habitación delantera no se estaba enfriando. Le avisamos a Amanda en el frente y ella envió al encargado de mantenimiento desde el edificio. Confirmó que el compresor no funcionaba y dijo que PVRPV tendría un técnico que lo verificaría. Amanda nos hizo saber que PVRPV dijo que necesitaba ser reemplazado. Le pregunté cuándo y ella dijo que el PVRPV probablemente me contactaría. No escuché nada de PVRPV, así que envié un correo electrónico y no recibí respuesta. Tomé 4 correos electrónicos enviados por mí con la amenaza de dar una mala crítica antes de que su personal me reconociera. Esto es totalmente inaceptable. Finalmente, después de 4 días de nuestras vacaciones de 8 días, la unidad fue reemplazada. No recibimos lo que pagamos. Básicamente teníamos una habitación para 4 días, no la de 2 habitaciones que pagamos. Por supuesto, no había una salida con un conserje PVRPV ya que nadie se molestó en presentarse. Bill Simmons

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. First we would like to apologize for the delay with the Air Conditioning.
Those type of units are extremely hard to find as they no longer sell them. The other option would be min split but much more work is involved in that process. We will work with the building to ensure they are aware to not make arrangement or agreements, if not property managing the unit. In future contact our office directly. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarse el tiempo para completar la encuesta para su estadía en Playa Bonita Casa de los Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y el propietario y el administrador de su propiedad. Primero nos gustaría disculparnos por la demora con el aire acondicionado.
Ese tipo de unidades son extremadamente difíciles de encontrar ya que ya no las venden. La otra opción sería una división mínima, pero se requiere mucho más trabajo en ese proceso. Trabajaremos con el edificio para garantizar que sean conscientes de no hacer arreglos o acuerdos, si no es que la propiedad administra la unidad. En el futuro contacte nuestra oficina directamente. Esperamos verte pronto en Puerto Vallarta. Your Vacation Experts.

Elmer, Maryland, USA

Comments, Praise or Recommendations for the PVRPV Team:
I must mention that our contact, Tania, was very professional, friendly, courteous, and punctual. She made sure we knew how to operate all the electronics in the apartment and was ready to answer all of our questions. My email exchanges with Jonathan were polite but, I felt, needlessly repetitive. I visited the office in PV and was disappointed with the change of attitude of the "greeters" who seem aloof and dry. In the old office, I was always greeted with smiles and people eager to help. The young man, Edgar Fernandez, with whom I dealt for the prospective rental of same unit next year was friendly and helpful with our request to find the right unit.

Debo mencionar que nuestra contacto, Tania, fue muy profesional, amable, cortés y puntual. Se aseguró de que supiéramos cómo operar todos los aparatos electrónicos en el apartamento y estaba lista para responder todas nuestras preguntas. Mis intercambios de correo electrónico con Jonathan fueron corteses pero, sentí, innecesariamente repetitivos. Visité la oficina en PV y me decepcionó el cambio de actitud de los "saludadores" que parecían distantes y secos. En la antigua oficina, siempre me saludaban con sonrisas y personas ansiosas por ayudar. El joven Edgar Fernández, con quien traté el posible alquiler de la misma unidad el próximo año, fue amable y servicial con nuestra solicitud para encontrar la unidad adecuada.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de Las Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. Well next time you come to our office you will definitely see a difference. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarse el tiempo para completar la encuesta para su estadía en Playa Bonita Casa de Las Abuelos. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y con el propietario y el administrador de su propiedad. Bueno, la próxima vez que vengas a nuestra oficina definitivamente verás una diferencia. Esperamos verte pronto en Puerto Vallarta. Your Vacation Experts.

Jerry, CA, USA

Comments, Praise or Recommendations for the PVRPV Team:
Stayed at Playa Bonita many times. Always the most courteous, friendly and accommodating staff, and clean condo. Thanks!
Me alojé en Playa Bonita muchas veces. Siempre el personal más cortés, amable y servicial, y el condominio limpio. ¡Gracias!

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Randall, California, USA

Comments, Praise or Recommendations for the PVRPV Team:
I've used PVRPV a number of times when I've visited Puerto Vallarta and am always glad when I have done that. This trip was especially great and loved the condo I stayed in this visit.
Utilicé PVRPV varias veces cuando visité Puerto Vallarta y siempre me alegro cuando lo hice. Este viaje fue especialmente bueno y me encantó el condominio en el que me alojé en esta visita.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Nick , Alberta, CAN

Comments, Praise or Recommendations for the PVRPV Team:
I was throughly impressed with PVRPV. Everything from the first initial contact with your reservations department to the meet and greet at the condo to the condo itself... everything exceeded my expectations. Excellent service PVRPV
Estaba completamente impresionado con PVRPV. Todo desde el primer contacto inicial con su departamento de reservas hasta el encuentro y la bienvenida en el condominio hasta el propio condominio ... todo superó mis expectativas. Excelente servicio PVRPV

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Playa Bonita Casa de los Abuelos Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

James, Oregon, USA

Comments, Praise or Recommendations for the PVRPV Team:
Please ask the owner to fix the ceiling fan in the master bedroom (doesn't work). We asked the PVRPV guys who were out repairing the TV but they couldn't figure it out. Also, the wifi didn't reach to the master bedroom or the balcony. The main router is in the 2nd bedroom and a repeater is in the dining room. This is the first PVRPV rented condo I've been in that didn't have wifi through the unit. I work a lot when I'm on vacation so this wasn't very helpful.
Pídale al propietario que arregle el ventilador de techo en el dormitorio principal (no funciona). Le preguntamos a los chicos de PVRPV que estaban fuera reparando el televisor pero no pudieron resolverlo. Además, el wifi no llegaba al dormitorio principal o al balcón. El enrutador principal está en el segundo dormitorio y hay un repetidor en el comedor. Este es el primer condominio alquilado PVRPV en el que he estado y que no tenía wifi a través de la unidad. Trabajo mucho cuando estoy de vacaciones, así que esto no fue muy útil.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Sayan Beach Casa Marriott. We will share your comments with the staff involved in your vacation and the owner and their property manager. We will have our staff investigate this 2 suggestions immiediately. We apologize for this as this is not our normal customer service. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.
Gracias por tomarse el tiempo para completar la encuesta para su estadía en Sayan Beach Casa Marriott. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y con el propietario y el administrador de la propiedad. Haremos que nuestro personal investigue estas 2 sugerencias de manera inmediata. Nos disculpamos por esto ya que este no es nuestro servicio al cliente normal. Esperamos verte de nuevo pronto en Puerto Vallarta. Your Vacation Experts.

Stephen, Utah, USA

Comments, Praise or Recommendations for the PVRPV Team:
Very nice stay this time. I will be back in November

Muy agradable estancia esta vez. Volveré en noviembre

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Playa Bonita Casa de los Abuelos. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Ryan, Texas, USA

Comments, Praise or Recommendations for the PVRPV Team:
For the most part everyone was very nice and helpful. There is one old man who lives on the bottom floor by the pool and he is rude and complains about everything. The only other thing was that they weren\'t very nice about letting friends join us on the beach area, especially since the Playa Bonita area was empty anyway so if we wanted to sit with friends we had to move to another part of the beach.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos . We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts PVRPV TEAM

Mark, Minnesota, USA

Comments, Praise or Recommendations for the PVRPV Team:
“This is the perfect place to stay if you enjoy sitting at blue chairs or green chairs or Montemar beach. it is great if you also like a pool. I love this place because it is near everything and walkable it has security for check in and the people that work there are so friendly. The place is spacious and has all the amenities in the kitchen and living room and bedrooms and you can’t beat the views from the patio day and night.”

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos . We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts PVRPV TEAM

Leonel, North Carolina, USA

Comments, Praise or Recommendations for the PVRPV Team:
Great place to stay for the location. Would be greasy yup have ac in the living room though.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de Los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts PVRPV TEAM

Kristin, Virginia, USA

Comments, Praise or Recommendations for the PVRPV Team:
Exceptional as always! Gracias!!

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your PVRPV Vacation Experts.

Joseph, Texas, USA

Comments, Praise or Recommendations for the PVRPV Team:
Loved the rental and the help and services your group provided it was especially helpful that you communicated with me while I was there but email is not the best mode because a lot of vacationers will not be checking their email. I was able to. But some for of text message would have been better but I know with the difference in country codes that might not work either. Thanks again

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts at PVRPV.

Paul, Colorado, USA

Comments, Praise or Recommendations for the PVRPV Team:
We have stayed in this condo many times and love it.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta your PVRPV TEAM.

David, Kentucky, USA

Comments, Praise or Recommendations for the PVRPV Team:
The pool was under construction for our entire visit. We were not told of this in advance of our stay. Although we were given free access to use the pool at Mantamar, we enjoy using the pool in the building. The noise of the tile saws and hammer drill was not pleasant either. I understand that maintenance must be done, but we should have been warned about the inconvenience.

This was our second stay in Casa de Abuelos, and while the condo itself is great, both times we have had construction noise that was very unpleasant.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abueloes. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Mark, Minnesota, USA

Comments, Praise or Recommendations for the PVRPV Team:
“I loved staying at casa de los abuelos in the Playa Bonita condos. Tim was fantastic to work with and was always responsive in the time leading up to and during our stay.The condo was perfect the beds were more comfortable than mine at home! One would be foolish to pick a hotel over this condo ! I plan to come back and stay here again if I am lucky enough to find that is is vacant when we return.”

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at PLaya Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

Stephen, Utah, USA

Comments, Praise or Recommendations for the PVRPV Team:
Our only problem was the work being done on the pool area was loud.
just a suggestion but I think the unit we rented should have some disinfectant cleaning supplies for the toilet.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We will have our Director investigate. We look forward in seeing you again soon in Puerto Vallarta

Robert J, Saskatchewan, CAN

Comments, Praise or Recommendations for the PVRPV Team:
Oven in stove badly needs cleaning.
Confusion as to what room service does or doesn\'t do.
After five years of coming to PV we will not be coming next year. We hope to return the following yr and will contact PVRPV FOR OUR accommodations
Thank you

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

Matthew , California, USA

Comments, Praise or Recommendations for the PVRPV Team:
Excellent service

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de Los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Nestor, New Mexico, USA

Comments, Praise or Recommendations for the PVRPV Team:
Great and friendly experience as usual, PVRPV never disappoints.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de Los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

Jim, California, USA

Comments, Praise or Recommendations for the PVRPV Team:
Fidel at the front desk was very helpful and cordial. The gentleman who solved our phone issues was also very courteous and helpful.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

Jamie, Oklahoma, USA

Comments, Praise or Recommendations for the PVRPV Team:
Excellent host, great place, great location, all good reviews about this place were accurate.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

David, California, USA

Comments, Praise or Recommendations for the PVRPV Team:
We had a great time. Playa Bonita staff very helpful

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

Stephen, Utah, USA

Comments, Praise or Recommendations for the PVRPV Team:
we had a great time at Playa Bonita. all staff were great

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

Paul, Colorado, USA

Comments, Praise or Recommendations for the PVRPV Team:
We have been back to this property many times and love it every time.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

Clete, District of Columbia, USA

Comments, Praise or Recommendations for the PVRPV Team:
This was our third visit to Playa Bonita Condos and it was the best trip so far. We loved the condo and can\'t wait to come back soon. And we should also point out that we love the front desk Staff. They are all delightful.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Fred, Texas, USA

Comments, Praise or Recommendations for the PVRPV Team:
Concierge did not arrive until 2nd day, mid day, and did not come at all at check out;. Was not really an issue, but that is what happened.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. Our Concierge Manager will investigate and get back to you about the arrival and departure. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Stephen A., California, USA

Comments, Praise or Recommendations for the PVRPV Team:
No complaints, except I think the owner needs to invest in air conditioning for the living area. Also some brighter lighting in kitchen living area. thanks again, we will be back

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Arnie, Ontario, CAN

Comments, Praise or Recommendations for the PVRPV Team:
We have stayed for 12 nights, and I absolutely don\'t have any complaints. Overall, everything was excellent ! Thank you, and we plan to come again and recommend to our friends :)

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Jose J., California, USA

Comments, Praise or Recommendations for the PVRPV Team:
In response to question number:

4) The receptionist was not able to get let us inside during one early morning (3am). We were stuck outside of the complex for 30 minutes. It was not until a guest walked out and we showed our IDs that we were let in. It was later found out that the receptionist was out cleaning the beach area (?) at that time. But no signage was found at the door upon our arrival. We could have gone to seek him out.

5) Maid service was only available the day after our arrival and that was it. Not available to us any other day, which was disappointing.

6) I was not comfortable having to provide my credit card upon arrival for a \"damage deposit\". This should have been addressed in the original transaction. My card had to be carbon copied onto a slip and it concerns me due to the recent illegal credit/debit card and identity theft transactions having occurred in PVR.

9) The building was great. Missed having access to a gym. There was construction going on in the room adjacent to ours. But not bothersome.


PLEASE NOTE: I left a pair of tennis shoes and sandals in the master suite during my stay. Were they retrieved and if so would you happen to have them and be able to hold them for me?

Jose

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation. Our Manager of Concierge will get back to you about your belongings. The reservation policy does indicate about the deposit required. We will also investigate the late night comments. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Ray, New York, USA

Comments, Praise or Recommendations for the PVRPV Team:
Overall, everything was satisfactory, my only issue was the daily construction noise, everyday, all day, next door to rear bedroom the bed was shaking as well as hallway staircase construction noise. I feel we should have been warned of this issue before committing to this condo and stayed somewhere else.

Respuesta de PVRPV

Thanks for taking the time to complete the survey for your stay at Playa Bonita Casa de los Abuelos. We will share your comments with the staff involved in your vacation. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

David, Kentucky, USA

Comments, Praise or Recommendations for the PVRPV Team:
Regarding question 4 above: We had no problem with the unit itself. It was well-maintained and had no problems other than being poorly lit at the entrance door. The problem we had was that the unit next door (302) is being remodeled, and the noise from the hammer drill was deafening and mind-rattling. We were assured it would only be for one day, then for three days, but it ended up being for 7 days of our 10 day stay. The staff acted as if nothing could be done. Only on the last day was I able to get the contractors to stop drilling while we were in the condominium. The noise sounded like a jack-hammer or machine gun, and it was on our common wall. I realize that the condo owners have limited control over this, but we should have been notified that this noise would be present for our stay It . It really ruined our experience.

Respuesta de PVRPV

Thanks for taking the time to complete your survey. We will share your ratings and comments with the owner and the staff involved in your vacation. As for the construction next door PVRPV was not aware of this either. We will speak to the building and the owner to ensure we have a list of planned work happening in the building during the summer, to prevent this from happening again. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Charles, California, USA

Comments, Praise or Recommendations for the PVRPV Team:
The only problem was entering the building. It is stupid that security requires you to show ID after they know you are staying there. A week into our stay it was still required even when we we calling for a taxi to take one of the guest to the airport. If you are bringing a guest in that would be understandable. Literally, you could exit the door then realize you forgot you sunglasses, this happened 6 days into our stay, buzz to get in and you are required to show you ID 30 seconds after exiting. We are not blaming the security staff as we understand they are being instructed to do that. This is for the owner to address. It makes no sense when you walk in and they ask how your day is, what you have been doing but then require the ID. If this were a enormous building with hundreds for unit it would be more understandable.

Respuesta de PVRPV

Thanks for taking the time to complete your survey. We will share your ratings and comments with the owner and the staff involved in your vacation. WE look forward in seeing you again soon in Puerto Vallarta.

Clint, Texas, USA

Comments, Praise or Recommendations for the PVRPV Team:
All in all good. No one met us on our departure. Liked unit but quite a few bugs. Liked PVRPV rep upon arrival. Would use service again

Respuesta de PVRPV

Thanks for your comments and we will investigate with the building and property management about fumigation. This is a common problem in Vallarta. Gracias PVRPV TEAM