Comments About the Vacation Rental Unit:
Neither the pool or hot tub/whirl pool are heated so we did not use either. A non heated pool is useable at certain times of the day in hot weather but who would ever use a hot tub/whirl pool that is not heated, certainly not me or my wife? The hot tub/whirl pool had water in it but it may as well not have as it was not useable in the normal sense. The pool, surrounding area and bathroom facilities on the pool deck were kept very clean by the staff I must say and we did use the sun deck and the chaise lounges adjoining the pool regularly.

Ni la piscina ni la bañera de hidromasaje están climatizadas, así que tampoco las usamos. Una piscina no climatizada se puede usar en ciertos momentos del día cuando hace calor, pero ¿quién usaría una bañera de hidromasaje / piscina de hidromasaje que no esté climatizada, ciertamente ni yo, ni mi esposa? La bañera de hidromasaje / piscina de hidromasaje tenía agua, pero es mejor que no la tenga, ya que no se puede usar en el sentido normal. La piscina, el área circundante y las instalaciones del baño en la terraza de la piscina se mantuvieron muy limpias por parte del personal, debo decir que usamos la terraza y las tumbonas contiguas a la piscina con regularidad.

Comments, Praise or Recommendations for the PVRPV Team:
Overall we liked the condo unit and complex we rented thru PVRPV and have rented the same unit again for 81 nights in 2023. We would like to see the hot tub/whirl pool and pool itself heated for next year if at all possible. I realize installing heaters in the before mentioned amenities is not under the realm of responsibility for any individual condo unit owner or PVRPV, but rather the condo complex's board of directors as a whole. I can only hope that they feel the same way I do and at some point decide to at least heat the hot tub/ whirlpool.

Overall we liked the condo unit and complex we rented thru PVRPV and have rented the same unit again for 81 nights in 2023. We would like to see the hot tub/whirl pool and pool itself heated for next year if at all possible. I realize installing heaters in the before mentioned amenities is not under the realm of responsibility for any individual condo unit owner or PVRPV, but rather the condo complex's board of directors as a whole. I can only hope that they feel the same way I do and at some point decide to at least heat the hot tub/ whirlpool.

David R., CAN, CAN – 2022-04-04 08:04:09

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602 - Condo. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Aguacate 602 - Condo. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Comments About the Vacation Rental Unit:
There is a whirlpool/hot tub and pool on the roof of the premises. Both were useable but neither is heated and as a result we did not use them.. The whirl pool/hot tub in particular is of little or no value to anyone without it being heated. I would suggest that they should either install a heater in the whirlpool or decommission it period. The sundeck area and furniture were all in excellent condition and very clean at all times. As a result we did use those regularly for sunning.

Hay una bañera de hidromasaje/jacuzzi y una piscina en la azotea del local. Ambos eran utilizables, pero ninguno se calienta y, como resultado, no los usamos. La piscina de hidromasaje / jacuzzi en particular tiene poco o ningún valor para cualquiera que no se caliente. Sugeriría que deberían instalar un calentador en la bañera de hidromasaje o desmantelarlo. El área de la terraza y los muebles estaban en excelentes condiciones y muy limpios en todo momento. Como resultado, los usamos regularmente para tomar el sol.

Comments, Praise or Recommendations for the PVRPV Team:
We booked 2022 and re booked for 2023 thru direct email with the PVRPV public relations manager - Jamie Alexander and Jamie was excellent.

Reservamos 2022 y volvimos a reservar para 2023 a través de correo electrónico directo con el gerente de relaciones públicas de PVRPV: Jamie Alexander, y Jamie fue excelente

David R., Manitoba, CAN – 2022-04-02 16:18:36

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602 - Condo. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Aguacate 602 - Condo. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.

Comments, Praise or Recommendations for the PVRPV Team:
Overall , Aquacate is a nice building. The only downfall of note is very frequent water issues. No water pressure or very low water pressure. It happens much too frequently and makes showering and laundry unpleasant. Other than that, we love the unit and your staff have been great. Tania and Jamie are great assets to your team! Thank you! Jonathan

En general, Aquacate es un buen edificio. El único inconveniente a destacar son los problemas de agua muy frecuentes. Sin presión de agua o muy baja presión de agua. Ocurre con demasiada frecuencia y hace que la ducha y la colada sean desagradables. Aparte de eso, nos encanta la unidad y su personal ha sido excelente. ¡Tania y Jamie son grandes activos para tu equipo! ¡Gracias!
Jonathan

Jonathan , Alberta, CAN – 2021-03-02 11:12:17

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en Aguacate 602. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta

Comments, Praise or Recommendations for the PVRPV Team:
Thank you, there was no Staff, other than exterior maintenance, but your Office was amazing in every way. Again, thank you for the lovely celebration party; such a fine time we had. We have, and will continue to recommend you.
Do you know when you are moving in to the Marina?
Thank you again - Toni and Norm Smith

Gracias, no había personal, aparte del mantenimiento exterior, pero su oficina fue increíble en todos los sentidos. Nuevamente, gracias por la encantadora fiesta de celebración; que buen tiempo tuvimos. Tenemos, y seguiremos recomendando. ¿Sabes cuándo te mudas a la Marina? Gracias de nuevo - Toni y Norm Smith

Toni, British Columbia, CAN – 2020-02-29 17:32:19

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aquacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We are not moving to the Marina, but opening a new office hopefully by May 1st 2020. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo para completar la encuesta para su estadía en Aquacate 602. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y el propietario y el administrador de su propiedad. No nos estamos mudando a la Marina, pero esperamos abrir una nueva oficina para el 1 de mayo de 2020. Esperamos verlos pronto en Puerto Vallarta. Permítanos ayudarlo a comprar, alquilar y mantener su próxima propiedad de vacaciones. Somos puerto vallarta

Comments, Praise or Recommendations for the PVRPV Team:
We were not met on time on arrival. This is the second time this has happened.
Cleaning was poor, slightly better when it was Claudia.

No nos encontramos a tiempo a la llegada. Esta es la segunda vez que esto sucede. La limpieza era pobre, un poco mejor cuando era Claudia.

Anne, Angus, GBR – 2020-01-22 10:13:45

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aquacate 602 . We will share your comments with the staff involved in your vacation and the owner and their property manager. We have set up a new Customer Service TEAM and we are positive you will see a change in your next visit. As for the cleaning, we will investigate and get back to you. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.

Gracias por tomarse el tiempo para completar la encuesta para su estadía en Aquacate 602. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y el propietario y el administrador de su propiedad. Hemos establecido un nuevo EQUIPO de Servicio al Cliente y estamos seguros de que verá un cambio en su próxima visita. En cuanto a la limpieza, investigaremos y le responderemos. Esperamos verte pronto en Puerto Vallarta. Permítanos ayudarlo a comprar, alquilar y mantener su próxima propiedad de vacaciones. Somos puerto vallarta

Comments, Praise or Recommendations for the PVRPV Team:
We had a wonderful time at 602 Aguacate. Love the location!!! A special thank you to Edgar Fernandez for showing me 3 other condo possibilities for February, 2020.

Tuvimos un tiempo maravilloso en 602 Aguacate. Me encanta la ubicación! Un agradecimiento especial a Edgar Fernández por mostrarme otras 3 posibilidades de condominios para febrero de 2020.

ROB, Saskatchewan, CAN – 2019-03-11 14:11:27

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Aguacate 602. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Comments, Praise or Recommendations for the PVRPV Team:
We were never met at CHECK-OUT! I believe that it was Jonathan. We waited 40 minutes past our scheduled time of 12:00 noon.; but it's up to you.
We left and got to a major mess at the airport with computers in operation. Our unit had issues from cockroaches initially to swamp gas in our unit as well as the others. Not a great unit due to minor issues. The pool and esp. the HOT TUB are not heated. In the 6 weeks we were there, NO ONE used the pool or hot tub. A real joke. At night, the wind comes through the Cuale River Valley and howls through the building with all windows closed. The pool is directly above the dining room and you can hear the motor and water moving at all times. When the hot tub is on, with no HOT, the motor can be heard in the bedroom.
This unit has many issues. I would not represent them at all, but that is up to you.
Thanks for all that you all do.
Monroe and Donna Davids


Nunca nos encontramos en CHECK-OUT! Creo que fue Jonathan. Esperamos 40 minutos después de nuestra hora programada de las 12:00 del mediodía; pero depende de ti. Nos fuimos y nos metimos en un gran lío en el aeropuerto con las computadoras en funcionamiento. Nuestra unidad tuvo problemas de cucarachas inicialmente para inundar el gas en nuestra unidad, así como los demás. No es una gran unidad debido a problemas menores. La piscina y esp. La bañera caliente no se calienta. En las 6 semanas que estuvimos allí, NADIE usó la piscina o el jacuzzi. Una broma de verdad. Por la noche, el viento atraviesa el valle del río Cuale y aúlla a través del edificio con todas las ventanas cerradas. La piscina está directamente encima del comedor y se puede escuchar el movimiento del motor y del agua en todo momento. Cuando la bañera de hidromasaje está encendida, sin calefacción, el motor puede escucharse en el dormitorio. Esta unidad tiene muchos problemas. No los representaría en absoluto, pero eso depende de usted. Gracias por todo lo que todos ustedes hacen. Monroe y donna davids

Monroe, Maryland, USA – 2019-02-09 11:11:32

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Aguacate 602. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Comments, Praise or Recommendations for the PVRPV Team:
I've used PVRPV many times over the past several years. The purpose of this trip was to get away from reality and to do something easy and relaxing. You see my Dad passed away on March 18th and I was his primary care giver. He lived to be 89 and eventually passed due to Congestive Heart Failure. He lived a great life. But the last 18 months were hard on us both. So I needed to just get away in a comfortable place and use a Property Management team that I have known for years, and just have a quiet and easy vacation. And that is what I received. I want to thank you all for your help and understanding.

He usado PVRPV muchas veces en los últimos años. El propósito de este viaje fue alejarse de la realidad y hacer algo fácil y relajante. Ves que mi papá falleció el 18 de marzo y yo fui su cuidador principal. Vivió hasta los 89 años y finalmente falleció debido a una Insuficiencia cardíaca congestiva. Él vivió una gran vida. Pero los últimos 18 meses fueron difíciles para nosotros dos. Así que necesitaba alejarme en un lugar cómodo y usar un equipo de Administración de propiedades que conozco desde hace años, y simplemente tener unas vacaciones tranquilas y fáciles. Y eso es lo que recibí. Quiero agradecerles a todos por su ayuda y comprensión.

Paul, On, CAN – 2018-05-16 22:45:34

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We are sorry to hear about your father and happy you were able to relax and enjoy Puerto Vallarta. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.
Gracias por tomarse el tiempo para completar la encuesta para su estadía en Aguacate 602. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y con el propietario y el administrador de la propiedad. Sentimos escuchar a su padre y feliz de poder relajarse y disfrutar de Puerto Vallarta. Esperamos verte de nuevo pronto en Puerto Vallarta. Sus expertos en vacaciones

Comments, Praise or Recommendations for the PVRPV Team:
This was our 2nd trip to 183 Aguacate, and we are very happy!

1 small complaint (about the condo) is that the Jacuzzi on the roof is not heated (or the heat was turned off), and it was nearly impossible to get into it due to the colder weather at night.

The elevator broke down one Sunday, and we just assumed it wouldn't be fixed until Monday morning, but to our surprise, it was fixed within an hour by the condo staff. Kudos for them for this!

We actually never needed to talk or communicate on the trip with PVRPV at all except for check in and check out as we had no problems.

On our previous trip we reported a small issue with the cleaning staff because after the cleaning the floors they were still very sandy. I have to say though THIS year they were immaculate. She did an amazing job cleaning everything, and even folded our clothes for us (which I totally did not expect!)

See you guys next time. We can't wait to book our next trip with you!

Este fue nuestro segundo viaje a 183 Aguacate, ¡y estamos muy felices! Una pequeña queja (sobre el condominio) es que el jacuzzi en el techo no tiene calefacción (o el calor estaba apagado), y era casi imposible entrar debido al clima más frío de la noche. El ascensor se descompuso un domingo, y supusimos que no se solucionaría hasta el lunes por la mañana, pero para nuestra sorpresa, el personal del condominio lo arregló en una hora. ¡Felicitaciones por ellos por esto! En realidad, nunca tuvimos que hablar o comunicarnos en el viaje con PVRPV, excepto por los registros de entrada y salida, ya que no tuvimos problemas. En nuestro viaje anterior informamos un pequeño problema con el personal de limpieza porque después de la limpieza de los pisos aún eran muy arenosos. Debo decir que este año estuvieron inmaculados. Ella hizo un trabajo increíble limpiando todo e incluso dobló nuestra ropa para nosotros (¡lo cual no esperaba!) Nos vemos la próxima vez. No podemos esperar para reservar nuestro próximo viaje con usted!

Bradley, BC, CAN – 2018-04-10 12:33:56

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Aguacate 602. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Comments, Praise or Recommendations for the PVRPV Team:
Martin was an excellent host and very attentive. We lost power for a few hours on our last evening. Staff was quick to respond and got most of the power working within a few hours but we had no air conditioning and hot water that night and the next day. The Maid did not show up on one of the three days listed. The common area roof deck is a gem. It would be nice if the common area hot tub was heated (the temperature was the same as the pool). It would also be nice if on the website you can search by property number as well as by name.

Mitch, British Columbia, CAN – 2017-12-12 04:47:42

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602 . We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts PVRPV TEAM

Comments, Praise or Recommendations for the PVRPV Team:
PVRPV Staff should get a 10!

When we arrived Angel went way above and beyond. We had a small issue with the gas not working on the first day, which was quickly resolved the next morning.

He also asked if we needed anything else, and I asked him where the money exchange was located. While I was planning on walking to the location he offered to drive me there in the PVRPV vehicle. Not only did he do that for us, but he also made stops to buy beer, and dinner for the evening. What a warm welcome we had - we will never forget it!!! Stuff like this keeps us coming back every year. Can wait to see you again next year Angel!!!

Our only issue with the unit was the 1/2 bathroom. There is a emergency drain in there for the washer/dryer flooding. Unfortunately that drain has a strong sewer/sewage smell. We kept the door closed at all times, but could sometimes smell it in the apartment.

Regarding the poll upstairs, it was very nice and had beautiful views of the city and bay. However it was difficult to use some of the features of the pool/jacuzzi. For example the maintenance guy had to help us turn on the waterfall, which took a complicated mix of turning valves in a hidden control area. Also the first time we tried to use the jacuzzi, the wall switches didn\'t work. Luckily again, the maintenance man was there to turn some hidden valves in a maintenance locker. It would have been nice if these were more user friendly.

Thanks for everything guys, overall we are very happy and totally pleased with our trip. We always recommend you to our friends! Salut!

Brad, British Columbia, CAN – 2017-11-19 17:34:12

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts PVRPV TEAM

Comments, Praise or Recommendations for the PVRPV Team:
This is a brand new condo, and everything was great about it. The kitchen was well stocked with cooking equipment, both the living room and the bedroom had a nice TV with a Roku box attached to each. Internet was good. I enjoyed the roof-top pool. This was definitely a great find, and perfect for my last-minute getaway. I live in Puerto Vallarta and needed a place to stay while work was done on my place.

Carlos, , MEX – 2017-10-17 19:14:50

PVRPV Response:
Thanks for taking the time to complete the survey for your stay at Aguacate 602. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts PVRPV TEAM