Maid left the sheets in the washer on Friday. We had to fold them to be able to use the washer/dryer on Saturday.
Camarista dejó las sábanas en la lavadora el viernes. Tuvimos que doblarlos para poder usar la lavadora / secadora los sábados.

Paul, Virginia, USA – 2018-04-23 08:41:34

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Molino de Agua 209. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Highly recommend this location. The place is more beautiful in person and the view is just breathtaking. amazing staff. Our experience was amazing
Recomiendo altamente esta ubicación. El lugar es más hermoso en persona y la vista es simplemente impresionante. personal increíble Nuestra experiencia fue increíble

Christian , Texas, USA – 2018-04-18 13:00:20

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Molino de Agua 209. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Beautiful condo and property. Service from PVRPV was excellent we had no issues throughout our stay. Thank you for helping make our vacation fantastic!
Hermoso condominio y propiedad. El servicio de PVRPV fue excelente, no tuvimos problemas durante nuestra estancia. ¡Gracias por ayudar a que nuestras vacaciones sean fantásticas!

David, New Mexico, USA – 2018-04-04 12:53:50

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Molino de Agua 209 Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

Your company did an outstanding job in making sure our stay was wonderful. We will definitely contact you to assist us in locating a rental property in the future. The unit we stayed in, #209 in the Molino de Agua, was wonderful but we did have two maintenance issues (the toilet was leaking and the garbage disposal broke) which were handled adequately. However, it is odd to have two such incidents during a 10-day stay. In addition, you may wish to include in the information about this unit the fact that none of the closets are full size, meaning that they have double racks which do not accommodate longer garments (such as a woman's dress). Otherwise, we fully enjoyed our stay and thank you for all of your assistance.
Su empresa hizo un excelente trabajo para asegurarse de que nuestra estancia fuera maravillosa. Definitivamente lo contactaremos para ayudarnos a ubicar una propiedad de alquiler en el futuro. La unidad en la que nos alojamos, la # 209 en el Molino de Agua, fue maravillosa, pero tuvimos dos problemas de mantenimiento (el inodoro goteaba y la basura se rompió) que se manejaron adecuadamente. Sin embargo, es extraño tener dos de estos incidentes durante una estadía de 10 días. Además, es posible que desee incluir en la información sobre esta unidad el hecho de que ninguno de los armarios es de tamaño completo, lo que significa que tienen bastidores dobles que no admiten prendas más largas (como el vestido de una mujer). De lo contrario, disfrutamos plenamente de nuestra estancia y gracias por toda su ayuda.

Margene, Missouri, USA – 2018-03-28 11:59:41

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.

Gracias por tomarte el tiempo de completar la encuesta de tu estadía en Molino de Agua 209. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”

We were very happy with our stay and will certainly use your services again.
The property offers so many amenities and the location is perfect for restaurants and entertainment.
Thank you to all!!

WAYNE, Ontario, CAN – 2017-12-30 20:04:32

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

We have rented at Molino de Agua six times , and were very disappointed in this unit. The kitchen was poorly stocked, and the maid service was poor compared to the other services we have received. We did like the way it has been redecorated, but we would not rent this unit again.

Sheryl Jacobs

Sheryl, Kansas, USA – 2017-04-02 18:57:36

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

This condo was FANTASTIC! It was just like the pictures! The beds were extremely comfortable and all the amenities were wonderful! The location could be better. You walk right out on the Malecon! The pool is beautiful and was never busy! A couple of things I will add just because they are helpful to know, the pool is shaded until about 1pm and then half of it is in the sun and the third bedroom is very small, it worked for us but is worth mentioning so that others are aware that it\'s quite a bit smaller than the other two rooms. Other than that I have nothing bad to say about this place it was incredible and Agustin was a wonderful host! We would stay here again for sure.

Amy , Minnesota, USA – 2017-02-21 20:47:23

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta

“Had a wonderful time staying here with my family for the holidays! Beautiful place and so close to everything! Loved the experience. ”

Ana, Ohio, USA – 2017-01-23 21:07:03

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Thank You for yet another wonderful stay!

My only issue is the payment system. With several tries it worked, but seems to be very complicated for non-Mexican cards. Perhaps a Canadian Bank or American Bank or processing company maybe able to help facilitate that better. Not a complaint, just a suggestion. All the staff were wonderful and understanding and very accommodating while the payment process took a little longer than expected.

BRAVO! to the team for getting us a new iron so promptly when the old one no longer worked.

We will continue to promote and suggest PVRPV as we have done for the last years. You folks are an exceptional team of property management. 5 Stars +

Thank you!
Jamie

Jamie, Ontario, CAN – 2016-03-14 19:48:15

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We thank you for your comments about the payment system, it is challenging doing business in a foreign country. This is the reason we give such clear instructions of which department to speak to at the bank. Guarantee you if the correct department is contacted, the payment goes through immediately. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Angel was fantastic it was a comfortable great shady and cool unit with all the amenities if we were to ask that anything be different in 209 we would have liked the addition of 1 more television when we were watching playoff football my daughter and wife wanted me to watch lifetime Television instead. Everything else perfect

Gordon , California, USA – 2016-01-13 01:27:35

PVRPV response:
Thanks for taking the time to complete the survey for your stay at Molino de Agua 209. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

The unit it self is great, we love the building. The only issues we had were the living room and patio furniture and not comfortable. Also, the unit next door, 208, likes to open all their windows and play their music really loud. We really love the building, but next time we will choose a different unit.
Thanks.
Dan

Dan , Illinois, USA – 2015-03-07 16:42:20

PVRPV response:
Thanks for taking the time to complete the survey. We will share your comments and feedback with the owner and the property manager involved with that unit. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

Master bathroom toilet seat needs adjustment, off center😀!

Neil, California, USA – 2015-02-28 17:05:06

PVRPV response:
Thanks for taking the time to complete the survey. We appreciate it and it helps us improve our service and helps the owners improves their units. We will share your survey with the staff involved as well as the owners and property managers of the unit. We look forward in seeing you again soon in Puerto Vallarta. PVRPV TEAM

We love this property. Everyone is great and helpful. Arturo and Angel responded with any questions that we had and took care of arranging transportation to and from the airport. We couldn\'t be happier with the service .The staff at the property were fabulous, especially Martin at the security gate and Manuel and Trino on the property. Thanks to all for a great vacation!

Sandy , Kansas, USA – 2015-01-11 16:44:56

PVRPV response:
Thanks for taking the time to complete the survey and we are so happy you enjoyed your stay in Puerto Vallarta and Molino de Agua 209. We hope to see you soon. PVRPV TEAM

The PVRPV staff is wonderful to work with, very accomodating, and friendly. Angel you are awesome!

Deborah K., Kansas, USA – 2014-02-17 20:42:23

I wish you took American Express. The airport transaction was confusing. We were met by a woman, passed on to a man and then put in a Taxi with another person. It was not as organized as it was last year. When we arrived at the condo complex, the gate person was not expecting us and the PVRPV agent was not there.. again very confusing compared to last year. The condo was great as in 2012, however I had some people at the beach mention that PVRPV was the most expensive rental company around. I was surprised to find that we could rent other units in Molina De Aqua for almost $500 a week cheaper. Not saying I wouldn\'t use you again, but I feel we did not get $500 worth of any type of service. This year was not as well organized on your end as last year.
Thanks,
Mike Jones

Michael, Michigan, USA – 2013-01-27 15:52:27