Rates

All rates are in USD, exchange rate today is: $ 20.17 MXN per USD

Rates displayed in USD, transaction will be completed the equivalent MXN pesos. Applicable taxes will be added to your total and displayed once your dates are selected.

Amenities

Most of our properties are fully equipped. Please check the amenities below

Air Conditioning
Alarm
Balcony
Bay View
BBQ Grill
Blender
Bottled Water
Ceiling Fans
City View
Coffee Maker
Cooktop
Dipping Pool
Dryer
Full Ocean View
Furnished
Gay Friendly
Hair Dryer
Internet Wireless
Iron
Ironing Board
Jungle View
Kids Allowed
Kitchen
Linens
Microwave
Mountain View
Non Smoking
Ocean & Mountain View
Oven
Parking
Patio/Deck
Pets Not Allowed
Pool (not heated)
Private Entrance
Purified Water System
Refrigerator
Room Service
Safe in Unit
Smoke Detector
Smoking (only outside)
Toaster
Toaster Oven
Towels
TV
TV (CABLE SERVICE)
TV (Netflix)
TV (Satellite)
Washer
Wheelchair Access

Property Policy

This property has its own policies, please read carefull

THIS IS A SMOKE FREE PROPERTY
No smoking inside the Villa.
Smoking is permitted out side the main door.

VISITOR POLICY
Only guests registered and confirmed in your booking are allowed to occupy the unit over night.
Guests visitors are permitted but are limited to 5 visitors in total.
Guest visitors must be registered with the property manager / host / concierge
Guest visitors are NOT permitted to use the pool or common area without permission from the property manager
Guest visitors that are not-registered may attend special dinners but the total guests for dinner is 15
The number of persons stipulated on the guest’s Booking and the confirmation email is the maximum number of people allowed to stay at the vacation property. If more guests arrive to stay / occupy than stated on the Booking Confirmation, they may be denied occupancy. In the event they are permitted to check-in an extra charge may apply.

PET POLICY
On a case by case basis, the property owner or property manager may approve a pet to stay in this unit. Small dogs under 15pounds will be consider. A Cash Pet damage deposit of $500USD will be required at the time of check in and will be reimbursed at the time of check out should there be no damage to the unit, the furniture or require additional cleaning.

NOISE RESTRICTIONS
NO HIGH VOLUME or NOISE AFTER 11:00 PM: Including Radios, Stereos, Music, Televisions. No noise in common areas at 11PM.

POOL POLICY
POOL HOURS 9AM to 10PM (promptly).
The use of the POOL is at your own RISK.
The pool is NOT supervised by a pool attendant or lifeguard.
Pool is for GUEST USE, should you wish to request to have a visitor use the pool, permission must be requested 24 hours prior to using the pool.
NO glassware in the pool or around the pool. PLASTIC glasses and stemware only.
NO Pool Parties.
NO loud music or music played on portable sound systems at the pool or in the common areas.
NO Pets allowed in the pool.
NO Running around the pool area.
NO Urinating in the pool. Please use the washrooms in the common area.
PLEASE SHOWER or RINSE prior to using the pool. Showers are located on the same level as the pool


COMMON AREA RULES
PLEASE clean after using the BBQ, dining area and/or common areas once you are complete. Pick up your trash. If the area is not cleaned, there will be a fee of $500 pesos to have the maid clean.
Please be respectful of all guests. If you wish to use your phone, laptop and/or personal device for phone calls etc.
USE YOUR HEADPHONES.
Please leave the washrooms and/or pool showers clean and tidy. Do not leave towels in the common area.

GUEST KEYS
You will be issued 1 set of keys for each person noted on the Booking Confirmation. Keys must be returned in the same condition as received at the time of CHECK OUT.

PLEASE NOTE: Should you lose a set of keys the cost is $50USD (1000pesos) for each lost -unreturned or damaged key or set of keys. Please have this fee prepared to be collected by the concierge at the time of check-out. This Fee is NOT covered by the guest damage insurance.
Guest Restrictions at Check-in

Inside security cameras

Some properties utilize cameras to improve security for owners, guests and staff. These cameras are generally located in areas where one would not normally have a reasonable expectation of privacy. This might include common hallways, pool and other entertainment spaces, and common laundry rooms to name some examples..

Security cameras inside vacation rentals are discouraged and considered off-limits for areas such as bedrooms, bathrooms and other areas that would be considered private.

Any cameras that are present are installed either by the building administration or unit owner and are not the property of PVRPV.

Building or Complex specific regulations for COVID19

Due to unforeseen circumstances, when or if deemed necessary to maintain healthy and safety protocols for COVID19, the building administration may introduce new guidelines for renters or common areas within the complex. Although PVRPV and team will make every effort to advise our guests of changes, we may not always be made aware of last minute changes or government guideline changes for a specific building. We cannot be liable or held responsible for these changes.

Cleaning & Maintenance

New sanitization processes and protocols have been implemented in an effort to combat COVID19. Our supplies and cleaning products are industry standards and do not pose any environmental concerns for the occupants of the unit or space.

In an effort, to maintain safe social distances for you and our team members, we will ask you to vacate your rental unit while they perform their cleaning duties. Should a major maintenance issue arise that will require our maintenance team to be in your space for a lengthy period of time, you maybe asked to leave while they complete their task. Please keep in mind, we will always do our best to accommodate a specific time or date you wish to have your rental unit cleaned, but may not be able to guarantee it. Our customer service team is here to help you facilitate any special requests you may have for cleaning or maintenance scheduling.

Cancellation Policy

At this time we do not have a specific COVID19 cancellation policy for future reservations. Our Booking Confirmation Policy would apply to all future bookings. For more details: Click here.

Puerto Vallarta is receiving guests. Some countries may offer travel advisories regarding future travel but no travel ban has been implemented. Should government changes be introduced, a policy will be implemented for those guests impacted by changes.

Date Change - Rescheduling Fees Waived

Should you make a future booking or have a future booking and at the time you are schedule to travel you are unable to travel due to COVID19 we will work with guests and property owners to allow a date changes. Currently all reservation / booking date change fees are being waived for guests with travel impacted by COVID19. ALL date changes are subject to availability and per night rate increases. The number of nights of the original booking will be the number of nights granted for a date change, additional nights will be subject to the nightly rate.

COVID19 Testing & Traveling

Canadian Government & the United States CDC require proof of testing prior to boarding an aircraft destined for Canada or the USA. Rest assured, there are many clinics and possibilities for testing. COVID19 Testing is much easier and simpler than you may think. For more information about testing and where to get tested: click here