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Happy Monday!  As some of you may be aware we have launched a brand new PVRPV.com.  On September 2nd 2022, as mentioned in our Property Partners Important Notice, if you are having difficulty logging into your Property Owners Portal Dashboard, you will need to clear your cache or browsing history.  All reported issues or difficulties have been rectified by doing this step.  Without doing this step your computer may try to use information attached to the old site and cause a difficulty of seeing ALL the menus available to property owners including the menu to create an owner’s reservation.

As one owner wrote to us to say “It is not easy create a new site with these features.”.  When you launch a site with 3 parts, Guest Site, Owners Site and Administration site that are all linked in one, it not an easy task.  We are happy to report other than a few spelling mistakes and some alignment everything is working IF YOU CLEAR YOUR CACHE.
 
Please see the steps below to clear your cache:
 
GOOGLE CHROME:
 
1.    On your computer, open Chrome.
2.    At the top right, click More .
3.    Click More tools Clear browsing data.
4.    At the top, choose a time range. To delete everything, select All time.
5.    Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
6.    Click Clear data.
 
APPLE SAFARI:

1.    Click on the Safari drop-down menu and select Preferences.
2.    Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.
3.    Select the Develop drop-down menu. Click Empty Cache.
4.    Note: You may want to also clear your browser history.
 
APPLE IPHONE:
 
1.    To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. ...
2.    To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
Although the steps have not changed, the screens and menus you may have, please see the steps below how to make an owners bookings / “New Reservation”:
 
STEP 1 - From the PVRPV.com main page click on “LOGIN”:
STEP 2 - Once you are logged into your Property Owners Portal Dashboard, at the top, click on “PROPERTIES”. 
STEP 3 - Once you have clicked on that, Below in the center of the screen you will see your property name.  Click on the property you would like to make a booking / reservations for.

STEP 4 – At the top of the page a second menu in blue will appear, click on “NEW RESERVATION”.

STEP 5 - Please fell out the form. Remember the first field is mandatory to best serve your guests, indicate whether or not it is you, the owner personally in the unit or guests that will require assistance with check in etc.

 
In the coming weeks there will be new features coming the property owners portal for things like: offering discounts based on percentage that you can select time frame and amounts, updating electronic door codes and downloadable PDF & Excel statements.
 
As we always have done, we are working diligently to create the BEST Puerto Vallarta based Vacation Rental Company Website for our guests and property owners.  Guest surveys, conversations and emails indicate a major shift from huge online conglomerate websites to local based companies.  We want to be the best for them and for you.
Contact us
PV Office: 322.222.0638 
Customer Service: 322.779.9353
Email: customerservice@pvrpv.com
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Vallarta Office

Lazaro Cardenas #205, Col. Emiliano Zapata
C.P. 48380, Puerto Vallarta, Jalisco, Mexico.
PV Office: 322.222.0638  ·  US & Canada: 1.206.388.3703


Our email address is:
info@pvrpv.com

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