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About V399 408
PVRPV Puerto Vallarta present to you this Condo in the popular building Vallarta V399. Located in the heart of Old Town.
This magnificent studio offers 1 Queen Bed, air conditioning, flat screen TV with Cable service, fully equipped kitchen with microwave, oven, refrigerator, Cooktop and a full bathroom. Also the unit offer a washer and dryer.
V399 is a building offering an elevator, 24-hour on-site security, underground secure parking, and a rooftop terrace.
The 7th floor rooftop terrace features a infinity pool, two Jacuzzi, a gas barbecue grill and bar area, dining spaces and a 360 degree view of the ocean, the city and the mountains.
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Puerto Vallarta Lifestyle
Please note Old Town/Zona Romantica is a relatively busy area within the city of Puerto Vallarta. You are in close proximity to city bus routes that offer daily service from 6 a.m. until 11 p.m., which provide easy access to downtown destinations and the surrounding areas. You are also in easy walking distance to a vibrant entertainment district in the evenings you may hear music from nearby bars and clubs, and the sounds of people enjoying these late night/early morning venues.
Puerto Vallarta is a safe, moderately large, bustling city with plenty of old world Mexican charm, with all the sights, sounds and flavors that come with that. Enjoy daily walks along the Malecon (boardwalk), visit the beach, fine galleries, amazing restaurants, outstanding stage shows and nightspots. You are just steps away from all the excitement.
Construction Notice
Puerto Vallarta is fast becoming a popular vacation hot spot and is currently experiencing rapid growth. As of late 2018 there has been a noticeable increase in construction areas within the Romantic Zone. Construction usually occurs Monday to Saturday during working hours, and may cause some noise and dust. Since there are numerous new construction sites, it is sometime difficult to get away from the additional activity during the day. We encourage our guests to take advantage of the various beaches and the other parts of Puerto Vallarta and surrounding areas. For more suggestions contact our Concierge department.
CHECK IN and CHECK OUTS
CHECK IN time for all properties is 3:00pm and CHECK OUT time for all properties is 11:00am. If you require early CHECK IN or late CHECK OUT please contact your PVRPV concierge.
Please note if you require a CHECK IN or CHECK OUT before 8am or after 8pm you will incur an additional charge of $25.00 USD (tax included) or equivalent in Mexican pesos based on the exchange rate of the peso on the date of your payment, which must be paid in cash, and collected by concierge.
Remember that Puerto Vallarta is located in Central Time Zone (same as Mexico City, GMT-6).
You will be issued 1 set of keys for each person noted on the Booking Confirmation.
Important notes:
- Cleaning Services: Our Standard Cleaning Services included are based on a minimum rental of 7 days. In the case where your rental is less than the time period indicated or you require additional services the cost per cleaning will be $25.00 *USD (tax included). This will be collected by Concierge on the day of the check in.
- Damage insurance: Every client that makes a booking, is now required to pay an additional $35.00 *USD (tax included) which is for a non-refundable damage insurance. The $35.00 non-refundable damage insurance covers damages up to $500.00 *USD. For additional information please refer to our BOOKING CONFIRMATION POLICY.
*USD or equivalent in Mexican pesos based on the exchange rate of the pesos on the date of your payment.
Rates
All rates are in USD, exchange rate today is: $ 21.16 MXN per USD
Rates displayed in USD, transaction will be completed the equivalent MXN pesos
| Date Range | Nightly Rate | Weekly Rate | Monthly Rate | Minimum Stay |
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| May 1, 2020 to October 31, 2020 | $ 65.00 USD | $ 455.00 USD | $ 1,560.00 USD | 3 |
| November 1, 2020 to December 19, 2020 | $ 100.00 USD | $ 700.00 USD | $ 2,150.00 USD | 3 |
| December 20, 2020 to January 3, 2021 | $ 160.00 USD | $ 1,120.00 USD | 7 | |
| January 4, 2021 to March 27, 2021 | $ 100.00 USD | $ 700.00 USD | $ 2,150.00 USD | 3 |
| March 28, 2021 to April 3, 2021 | $ 160.00 USD | $ 1,120.00 USD | 5 | |
| April 4, 2021 to April 30, 2021 | $ 100.00 USD | $ 700.00 USD | $ 2,150.00 USD | 3 |
| May 1, 2021 to October 31, 2021 | $ 65.00 USD | $ 455.00 USD | $ 1,560.00 USD | 3 |
| November 1, 2021 to December 19, 2021 | $ 100.00 USD | $ 700.00 USD | $ 2,150.00 USD | 3 |
| December 20, 2021 to January 3, 2022 | $ 160.00 USD | $ 1,120.00 USD | $ 3,400.00 USD | 7 |
| January 4, 2022 to April 9, 2022 | $ 100.00 USD | $ 700.00 USD | $ 2,150.00 USD | 3 |
| April 10, 2022 to April 16, 2022 | $ 160.00 USD | $ 1,120.00 USD | 5 | |
| April 17, 2022 to April 30, 2022 | $ 100.00 USD | $ 700.00 USD | $ 2,150.00 USD | 3 |
- Occupied
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Amenities
Most of our properties are fully equipped. Please check the amenities below
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Air Conditioning
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Blender
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Ceiling Fans
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City View
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Coffee Maker
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Cooktop
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Dishwasher
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Dryer
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Elevator
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Furnished
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Heated Pool
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Internet Wireless
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Iron
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Ironing Board
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Jacuzzi in Building
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Kids Allowed
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Linens
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Microwave
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Non Smoking
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Oven
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Parking
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Pets Allowed
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Purified Water System
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Refrigerator
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Safe in Unit
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Satellite TV
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Toaster
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Towels
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TV
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Washer
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Wheelchair Access
Guest Reviews
It was a pleasure dealing with Edgar and all the staff. Jorge was very attentive and courteous as was Jay.
Fue un placer tratar con Edgar y todo el personal. Jorge fue muy atento y cortés al igual que Jay.
Deborah, New York, USA – 2020-03-02 22:37:35
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.
Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en V399 408. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.
Checking in was 30+ minutes late and didn't see the guy at check out. Was supposed to be there no later than 11 AM. I waited till 11:40 and no one. I had my ride waiting so i left. I had the place mopped, dusted, laundry all done, etc. When I checked in the place looked good. However, the counter by the stove was dirty (greasy) which I cleaned. The long pillow on the bed was dirty but I did not see a way to clean as the cover did not come off. Therefore I left it off the bed. I could see some stains on the pillow. The kitchen needs some new utensils. There were no real mixing bowls, no pyrex dishes and the small skillet was warped on bottom. Was hard to even cook an egg evenly. Everything else was adequate for a longer type stay. When I made the reservation I was very clear on the time I would arrive and when I wanted to check out. I asked for 12 noon. Nothing was said until the day before I left and then was told I had to be out by 11. Still at 11:40 no one showed. Could have been better communication. Overall the place was fine but with a few improvements would be better.
El check-in fue más de 30 minutos tarde y no vio al chico en el check out. Se suponía que debía estar allí antes de las 11 de la mañana. Esperé hasta las 11:40 y nadie. Tenía mi viaje esperando, así que me fui. Tenía el lugar trapeado, desempolvado, lavando todo, etc. Cuando me registré, el lugar se veía bien. Sin embargo, el mostrador junto a la estufa estaba sucio (grasiento) que limpié. La almohada larga en la cama estaba sucia, pero no vi una manera de limpiarla ya que la funda no se despegó. Por eso lo dejé fuera de la cama. Pude ver algunas manchas en la almohada. La cocina necesita algunos utensilios nuevos. No había recipientes de mezcla reales, ni platos de pyrex y la sartén pequeña estaba deformada en el fondo. Era difícil incluso cocinar un huevo de manera uniforme. Todo lo demás era adecuado para una estancia más larga. Cuando hice la reserva, tenía muy claro el momento en que llegaría y cuándo quería hacer el check out. Pedí las 12 del mediodía. No se dijo nada hasta el día anterior a mi partida y luego me dijeron que tenía que estar fuera a las 11. Todavía a las 11:40 nadie apareció. Podría haber sido una mejor comunicación. En general, el lugar estaba bien, pero con algunas mejoras sería mejor.
Steve, AZ, US – 2020-02-11 07:19:06
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. We are not sure what happen and this is not our normal service, so we will investigate and get back to you. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.
Gracias por tomarse el tiempo para completar la encuesta para su estadía en V399 408. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y el propietario y el administrador de su propiedad. No estamos seguros de lo que sucede y este no es nuestro servicio normal, por lo que lo investigaremos y le responderemos. Esperamos verte pronto en Puerto Vallarta. Permítanos ayudarlo a comprar, alquilar y mantener su próxima propiedad de vacaciones. Somos puerto vallarta
Exceptional stay; thank you for such great service as always.
Estancia excepcional; gracias por tan buen servicio como siempre.
Ted, Washington, USA – 2019-12-03 12:18:20
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.
Gracias por tomarse el tiempo de llenar esta encuesta sobre tu estadía en V399 408. Compartiremos sus comentarios con el personal involucrado en sus vacaciones, propietario y administrador de la propiedad. Esperamos verlo nuevamente en Puerto Vallarta pronto. Permítanos ayudarlo a Comprar, Renta y Mantener su próxima propiedad vacacional. Nosotros somos Puerto Vallarta.
It's clean, has a washer and dryer, AC works, great location, and the PVRPV management company responds well.
Está limpio, tiene una lavadora y secadora, aire acondicionado, excelente ubicación y la compañía de administración de PVRPV responde bien.
Troy, TX, US – 2019-06-14 10:38:41
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.
Gracias por tomarte el tiempo de completar la encuesta de tu estadía en V399 408. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”
The mattress was not in good condition. When i reported it I got the answer that nobody had complained before. The unit manager came and confirmed the problem but nothing was done. Due to our inability to get a good nights sleep our vacation was ruined.
El colchón no estaba en buenas condiciones. Cuando lo informé obtuve la respuesta de que nadie se había quejado antes. El gerente de la unidad vino y confirmó el problema, pero no se hizo nada. Debido a nuestra incapacidad para dormir bien, nuestras vacaciones se arruinaron.
Robert, Ontario, CAN – 2019-04-10 14:18:18
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. We did contact the owner and had to follow up many times for approval. A new mattress has now been purchased. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.
Gracias por tomarse el tiempo para completar la encuesta para su estadía en V399 408. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y con el propietario y el administrador de la propiedad. Nos pusimos en contacto con el propietario y tuvimos que hacer un seguimiento muchas veces para la aprobación Un nuevo colchón ha sido comprado. Esperamos verlos pronto en Puerto Vallarta. Your Vacation Experts.
My check in process was amazing. It took two hours to get through customs/border control and my person was at the door at the airport. The driver was also very friendly and kind. My checkout process was a bit of a disaster. I got a text message at 10pm the night before I was supposed to leave. I had told the person that checked me in that I was leaving early and she told me to just leave the key on the counter and all would be fine. Jonathan, the checkout person, asked me to confirm my checkout. He began to tell me of a late checkout fee. Nothing was mentioned to me or in writing about this policy and he was sking for $25 USD that only could be paid in cash. He also offered transportation and then at 2;46 am sent me a message stating due to an emergency, he could not take me to the airport.
Mi proceso de registro fue increíble. Pasaron dos horas para pasar el control de aduanas / fronteras y mi persona estaba en la puerta del aeropuerto. El conductor también fue muy amable y amable. Mi proceso de compra fue un poco un desastre. Recibí un mensaje de texto a las 10 pm de la noche anterior a la fecha en que debía partir. Le dije a la persona que me había registrado que me marchaba temprano y ella me dijo que simplemente dejara la llave en el mostrador y que todo estaría bien. Jonathan, la persona de pago, me pidió que confirmara mi pago. Empezó a informarme de una tarifa de salida tardía. No se me mencionó nada ni por escrito acerca de esta política y él pedía $ 25 USD que solo podían pagarse en efectivo. También ofreció transporte y luego a las 2; 46 am me envió un mensaje que decía que debido a una emergencia, no podía llevarme al aeropuerto.
Daniel, NY, USA – 2019-02-19 12:37:40
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. As for the early check out fee, it is listed on all of our properties and also under our Reservation Policy. We have already coached our staff that all communication should be through email and not through messages even if clients communicate that way. We look forward in seeing you again soon in Puerto Vallarta.Your Vacation Experts.
Gracias por tomarse el tiempo para completar la encuesta para su estadía en V399 408. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y con el propietario y el administrador de la propiedad. En cuanto a la tarifa de salida anticipada, aparece en todas nuestras propiedades y también bajo nuestra Política de reservación. Ya hemos asesorado a nuestro personal de que toda la comunicación debe ser por correo electrónico y no a través de mensajes, incluso si los clientes se comunican de esa manera. Esperamos volver a verlo pronto en Puerto Vallarta. Your Vacation Experts.
Everything was great! Thank you
¡Todo estuvo genial! Gracias
David, Ontario, CAN – 2019-01-19 09:55:16
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.
Gracias por tomarte el tiempo de completar la encuesta de tu estadía en V399 408. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”
As always great service.
Como siempre un gran servicio.
John, Wisconsin, USA – 2019-01-13 06:29:47
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408 We will share your comments with the staff involved in your vacation and the owner and their property manager. We look forward in seeing you again soon in Puerto Vallarta. Your Vacation Experts.
Gracias por tomarte el tiempo de completar la encuesta de tu estadía en V399 408. Compartiremos tus comentarios con el personal que te atendió durante tus vacaciones, así como al dueño y el administrador de la propiedad. Esperamos verte de nuevo muy pronto en Puerto Vallarta. PVRPV “Your Vacation Experts!”
Local Information
Property Policy
This property has its own policies, please read carefull
Condominio Vallarta 399 Rules and Regulations for Non-Owners A. General 1. Condominio Vallarta 399, is a private residential building and should not be construed to be a resort or hotel. The staff is not available for private or guest services during their work schedule. 2. These rules incorporate the regulations as detailed in the bylaws of V399. This document is not all inclusive. For additional information, please refer to the V399 condo regimen. 3. Noise within a unit and in the common areas, including the lobby, courtyard and terrace, must be kept to a minimum level especially between the hours of 11:00pm and 9:00am. 4. Guests must be registered at the front desk and accompanied by an occupant at all times. 5. Moral behavior and respect for others is expected at all times. Nudity and sexual exhibitionism visible to others is prohibited. 6. Smoking is not allowed in the common areas. 7. Setting glasses and all other items, which might fall off terrace railing or throwing smoking material and other items from a terrace is hazardous to the occupants below and strictly prohibited. 8. V399 is not responsible for damage or loss of personal property. B. Non-Owner Occupancy and Registration 1. With the exception of when the owner is present, the number of non-owner occupants residing in a unit is limited to 2 adults in a studio unit; 4 adults in a one-bedroom unit; and 6 adults in a two-bedroom unit for a minimum of three consecutive nights. 2. Non-owner occupants must register with Security or the Administrator upon their arrival by providing the dates of occupancy, name, age, city and state of residence of the responsible party and the names of all other occupants. The Administrator and/or Security will deny access to the premises if these requirements are not satisfied. C. Terrace Rules 7th Floor 1. The terrace hours are from 8:00 am until 12:00am, Sunday through Saturday. Even though the terrace remains open until midnight, the quiet hours of 11:00pm until 9:00am must be observed. 2. Use of the pool and Jacuzzis is at on own risk. Jacuzzi covers must be fully removed before use and replaced afterwards. No lifeguard or attendant is on duty. Children under 12 years old must be accompanied by an adult. 3. Proper swim attire is required in the pool and Jacuzzis. Nudity is prohibited. 4. Behavior and excessive noise on the terrace that lessens the enjoyment of others in the area or disturbs the occupants of units nearby is not permitted. 5. Furniture cannot be reserved. Furniture is for use on a first come, first served basis. Furniture should not be moved around on the rocks as this causes damage to the membrane underneath. 6. Glass and other breakable objects are not allowed in or near the pool or Jacuzzis. Eating and drinking are not allowed inside the pool or Jacuzzis. 7. The BBQ area must be reserved at least 48 hours in advance through the Administrator. 8. Personal items and garbage must be removed when leaving the terrace. 9. Non-owners may host a maximum of two guests, while in attendance, in the common areas. Prior authorization is needed from Administration in order to host a larger number of guests. 10. Pets are not allowed on the terrace. 11. Any terrace/pool rules shown on terrace signage must also be complied with. D. Parking 1. Vehicles must be parked in the designated space of the occupied condo unit and kept in operable condition. 2. Parking spaces cannot be used as storage or leased separately from the unit. 3. In case of an emergency or a vehicle is parked in an unauthorized space and the owner is unavailable, the vehicle will be towed at the owner�s expense. E. Exterior Appearance 1. Under no circumstances can occupants take away from the uniform aesthetics of the building by hanging anything from railings, windows, balconies, and doors such as towels, lights, banners, signs or advertisements. Exterior facing curtains must be neutral in color. 2. Personal items cannot be stored in the common areas. F. Pets 1. Pets must be on a leash and under the control at all times in the common areas. Pets are not allowed on the 7th floor terrace. 2. Pet waste must be picked up immediately and disposed of properly. 3. If the Administrator receives written complaints from three separate owners about the same pet within a 30 day period, the pet will have to leave the building. G. Enforcement & Penalties 1. Non-owners violating the rules may incur financial penalties against the occupied unit and are subject to eviction from the building for more severe or continued violations.
Inside security cameras
When cameras move inside, things get a little more complicated. Again, cameras are only allowed in areas where one does not have a reasonable expectation of privacy. Thus, store security cameras used to prevent shoplifting are generally okay. But, what happens when the camera is situated someplace where one expects privacy but that is also an ideal location for one to conceal store merchandise?
Similarly, other areas like rented rooms, hotel rooms, and locker rooms are generally off limits for security cameras. Again, the expectation in these places are for complete privacy, and one should feel comfortable undressing in these locations without having to worry about someone watching or broadcasting the footage.
Building or Complex specific regulations for COVID19
Due to unforeseen circumstances, when or if deemed necessary to maintain healthy and safety protocols for COVID19, the building administration may introduce new guidelines for renters or common areas within the complex. Although PVRPV and team will make every effort to advise our guests of changes, we may not always be made aware of last minute changes or government guideline changes for a specific building. We cannot be liable or held responsible for these changes.
Cleaning & Maintenance
New sanitization processes and protocols have been implemented in an effort to combat COVID19. Our supplies and cleaning products are industry standards and do not pose any environmental concerns for the occupants of the unit or space.
In an effort, to maintain safe social distances for you and our team members, we will ask you to vacate your rental unit while they perform their cleaning duties. Should a major maintenance issue arise that will require our maintenance team to be in your space for a lengthy period of time, you maybe asked to leave while they complete their task. Please keep in mind, we will always do our best to accommodate a specific time or date you wish to have your rental unit cleaned, but may not be able to guarantee it. Our customer service team is here to help you facilitate any special requests you may have for cleaning or maintenance scheduling.
Cancellation Policy
At this time we do not have a specific COVID19 cancellation policy for future reservations. Our Booking Confirmation Policy would apply to all future bookings. For more details: Click here.
Puerto Vallarta is receiving guests. Some countries may offer travel advisories regarding future travel but no travel ban has been implemented. Should government changes be introduced, a policy will be implemented for those guests impacted by changes.
Date Change - Rescheduling Fees Waived
Should you make a future booking or have a future booking and at the time you are schedule to travel you are unable to travel due to COVID19 we will work with guests and property owners to allow a date changes. Currently all reservation / booking date change fees are being waived for guests with travel impacted by COVID19. ALL date changes are subject to availability and per night rate increases. The number of nights of the original booking will be the number of nights granted for a date change, additional nights will be subject to the nightly rate.
The unit was not cleaned when I checked in. There were dirty dishes in the sink, no soap or toilet paper in the bathroom. PVRPV Staff did work to make it good quickly.
La unidad no se limpió cuando me registré. Había platos sucios en el lavabo, no había jabón ni papel higiénico en el baño. El personal de PVRPV trabajó para hacerlo bien rápidamente.
Robert, WA, USA – 2020-10-01 07:31:05
PVRPV response:
Thanks for taking the time to complete the survey for your stay at V399 408. We will share your comments with the staff involved in your vacation and the owner and their property manager. We apologize for the error, our system has now been fixed not to happen again. We look forward in seeing you again soon in Puerto Vallarta. Let us help you Buy, Rent and Maintain your next vacation property. We are Puerto Vallarta.
Gracias por tomarse el tiempo para completar la encuesta para su estadía en V399 408. Compartiremos sus comentarios con el personal involucrado en sus vacaciones y el propietario y el administrador de la propiedad. Nos disculpamos por el error, nuestro sistema ahora ha sido arreglado para que no vuelva a suceder. Esperamos verte pronto nuevamente en Puerto Vallarta. Permítanos ayudarlo a comprar, alquilar y mantener su próxima propiedad de vacaciones. Somos Puerto Vallarta.