Rates

All rates are in USD, exchange rate today is: $ 20.38 MXN per USD

Rates displayed in USD, transaction will be completed the equivalent MXN pesos. Applicable taxes will be added to your total and displayed once your dates are selected.

Amenities

Most of our properties are fully equipped. Please check the amenities below

Air Conditioning
Balcony
Bars in Building
Bay View
BBQ Grill
Blender
Cable
City View
Coffee Maker
Cooktop
Dishwasher
Disposal
Dryer
Elevator
Furnished
Hair Dryer
Heated Pool
Internet Wireless
Iron
Ironing Board
Jungle View
Kids Allowed
Kitchen
Linens
Microwave
Mountain View
Netflix
Non Smoking
Ocean & Mountain View
Oven
Palapa
Parking
Partial Bay View
Phone
Purified Water System
Refrigerator
Safe in Unit
Satellite TV
Toaster
Towels
TV
Washer

Local Information

Property Policy

This property has its own policies, please read carefull

Building rules
1. A bracelet will be given to you and it should be used during your stay as an identification at the building and terrace. (Not applicable for owners)
2. A maximum of 4 (four) keys can be given per unit. Note that fees may apply for lost and additional keys.
3. The maximum sleeping capacity for renters and visitors per unit is: One bedroom = 2 people Two bedroom = 4 people Three bedroom = 6 people
4. Visitors are allowed at the units until 11pm and they are not allowed to use the pool, unless there is capacity at the unit.
5. Pool is open from 9 am to 10 pm, usage is only for owners and renters. If the capacity of your unit allows the registration of visitors (including the guest on the reservation) then visitors will be able to use the pool, if not, then they will be welcome at the Roof Garden during permitted hours from 5pm to 10 pm. Please review the Roof Garden rules at the terrace next to the elevators.
6. Parties are allowed in the property at common areas, only with a written authorization from the administration office.
7. Pets are welcome to enter the building and transit from lobby to your unit with a leash. They are not allowed at the roof garden and gym. Maximum weight of pets is 11kg. It is responsibility of the pet´s owner to clean up after their pet if an accident occurs at the common areas. Pet´s owner will be responsible for any damages caused by the pet to guests, staff or items in the building. Only 2 (two) pets are allowed per unit. This includes dogs and cats. Any other animal is prohibited.
8. Loud noises from the units will not be allowed after 10 pm, pet noise should not bother guests or neighbors from other units, if so administration will notify and ask the guest to control the noise. If after 3 (three) notifications the situation continues, administration is then entitled to apply sanctions or refuse access.
9. By staying at the property you have agreed to be responsible for careless use, negligence, theft or damage of any part of the building, appliances, furniture, electronic components, walls, doors, windows, etc. for yourself and all guest registries in the unit and visitors that may be allowed. Any damages will be charged to the Primary guest, owner or property agency in charge of the unit.
10. You can have food and drinks delivered form any establishment. Delivery people will have access; however, we advise you to inform Front Desk staff once an order is made, in order to allow access.
11. We are not responsible for objects left in common areas or damages to the vehicle inside the property.
12. Every vehicle must be registered at administration for a parking space.
13. We reserve the right to refuse admission to anyone in case of this policies are not followed.

Pool Rules

• Pool hours are from 9:00 to 22:00
• Please use the shower before entering the pool
• Use of appropriate clothing, bathing suit, is required
• Children should be supervised by an adult all the times
• Glassware is prohibited near or inside the pool
• No diving, running, or rough play is permitted
• Pool depth is 1.30 mts (4´27´´)
• Pool use is under your own risk, no life guard is duty.
• The administration is not responsible for any accident or injury.
• No pets are allowed on the terrace or in the pool
• Pool usage is only for owners or renters.
• External alcoholic not allowed at the bar
• Surfaces around the pool are often wet, use proper footwear all the times
• Smoking and consuming food in the pool is prohibited
• Music, loud noises, and inappropriate behavior are prohibited, please respect and do not disturb other guests
• No floats or toys are allowed, only floats for children
• Reservations of lounge chairs is not allowed, please do not move pool furniture
• By using the terrace and pool you agree these regulations.

Inside security cameras

When cameras move inside, things get a little more complicated. Again, cameras are only allowed in areas where one does not have a reasonable expectation of privacy. Thus, store security cameras used to prevent shoplifting are generally okay. But, what happens when the camera is situated someplace where one expects privacy but that is also an ideal location for one to conceal store merchandise?

Similarly, other areas like rented rooms, hotel rooms, and locker rooms are generally off limits for security cameras. Again, the expectation in these places are for complete privacy, and one should feel comfortable undressing in these locations without having to worry about someone watching or broadcasting the footage.

Building or Complex specific regulations for COVID19

Due to unforeseen circumstances, when or if deemed necessary to maintain healthy and safety protocols for COVID19, the building administration may introduce new guidelines for renters or common areas within the complex. Although PVRPV and team will make every effort to advise our guests of changes, we may not always be made aware of last minute changes or government guideline changes for a specific building. We cannot be liable or held responsible for these changes.

Cleaning & Maintenance

New sanitization processes and protocols have been implemented in an effort to combat COVID19. Our supplies and cleaning products are industry standards and do not pose any environmental concerns for the occupants of the unit or space.

In an effort, to maintain safe social distances for you and our team members, we will ask you to vacate your rental unit while they perform their cleaning duties. Should a major maintenance issue arise that will require our maintenance team to be in your space for a lengthy period of time, you maybe asked to leave while they complete their task. Please keep in mind, we will always do our best to accommodate a specific time or date you wish to have your rental unit cleaned, but may not be able to guarantee it. Our customer service team is here to help you facilitate any special requests you may have for cleaning or maintenance scheduling.

Cancellation Policy

At this time we do not have a specific COVID19 cancellation policy for future reservations. Our Booking Confirmation Policy would apply to all future bookings. For more details: Click here.

Puerto Vallarta is receiving guests. Some countries may offer travel advisories regarding future travel but no travel ban has been implemented. Should government changes be introduced, a policy will be implemented for those guests impacted by changes.

Date Change - Rescheduling Fees Waived

Should you make a future booking or have a future booking and at the time you are schedule to travel you are unable to travel due to COVID19 we will work with guests and property owners to allow a date changes. Currently all reservation / booking date change fees are being waived for guests with travel impacted by COVID19. ALL date changes are subject to availability and per night rate increases. The number of nights of the original booking will be the number of nights granted for a date change, additional nights will be subject to the nightly rate.

COVID19 Testing & Traveling

Canadian Government & the United States CDC require proof of testing prior to boarding an aircraft destined for Canada or the USA. Rest assured, there are many clinics and possibilities for testing. COVID19 Testing is much easier and simpler than you may think. For more information about testing and where to get tested: click here