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We are happy to report that we are seeing a significant increase in booking inquiries for the upcoming season in 2022 and even summer 2021. As vaccinations continue to move forward in Canada and the USA, guests are regaining confidence in travel. In addition, many airlines have significantly increased their frequency and broadened their schedules.
As your partner in Puerto Vallarta, we need your assistance.
Please help us help you by keeping your vacation rental property calendar up to date. There is nothing more upsetting for a guest to have received a confirmation and/or make a deposit towards their dream vacation to find out that the booking will not be honored by the owner. When a cancellation happens, it often leads to a broken relationship. It ends up a lose-lose situation for PVRPV and your property.
Vacation Experts spend hours, sometimes spanning over a week or more to book a unit and then when they have to re-book they often have to work again with their guest for an additional week or more. Especially with the impact of COVID19, all the travel uncertainties and flight changes the process is longer and much harder to align.
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GREAT NEWS - GUESTS ARE LOOKING FOR LOCAL
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We are also seeing a significant increase in guests wanting to book with a locally owned, locally operated in Puerto Vallarta company verses an online company with a head office thousands of miles away.
COVID19 has presented so much insecurity for some travellers and they want to ensure that when they book a dream vacation, it will happen and that there is someone in PV should they need assistance.
We always strive to represent you and your present your vacation rental property in the best manner possible. Thank you for your continued support and your efforts to make this the best experience for the guests.
We are proud to be your Property Partner in Puerto Vallarta. Thank you!
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ADD A RESERVATION TO YOUR CALENDAR
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Step 1 - Log into your Property Partners Dashboard
https://www.pvrpv.com/login
PLEASE NOTE: Once you are logged in, you are in the “Property Partners dashboard”.
Step 2 – CLICK on “PROPERTIES” on the menu on the left hand side
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Step 3 – Once you click on the link for “Properties” your property or properties will appear in the centre of the screen.
(If you only have 1 property listed with PVRPV, you ill only see your 1 property. If you have multiple listings, select the listing you wish to make a reservation).
Step 4 – CLICK on the property you wish add a new reservation to your calendar
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Step 5 – CLICK on “NEW RESERVATION”
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Step 6 – An empty reservation form will appear. Fill out the form in as much detail as you wish. If there is some details you wish to leave out or do not have, leave the field empty. If the booking is for your own personal use, fill in your information. NOTE: Dates MUST be filled in order for your calendar to be updated.
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Step 7 – VERY IMPORTANT: Be sure to click on “Owner” to indicate this booking is made by you the property owner.
Step 8 – CLICK on “Confirm” when you have completed the form with the dates.
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MODIFY AN OWNER RESERVATION IN YOUR CALENDAR
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Step 1 to 4 – Same as above.
Step 5 – CLICK on “AVAILABILITY”
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Step 6 – Your calendar will appear. Scroll down past the calendar to find the booking you wish to modify.
Please note: You can only modify bookings that were made by the property owner.
To modify a PVRPV booking, please contact bookings@pvrpv.com
Step 7- CLICK on the “MODIFY RESERVATION” Icon. (the middle icon)
Please note: you can add names, change dates or any information in the form. You may find this easier than deleting a booking and restarting the process.
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Step 8 – CLICK on “Confirm Reservation” once complete. (Green Button)
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DELETE AN OWNER RESERVATION IN YOUR CALENDAR
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If you wish to DELETE an owner booking / reservations follow the steps above. At STEP 7 - click on the “TRASH CAN” icon that indicates “delete booking”.
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Request Info Listings on PVRPV.com: In an effort to offer the best guest experience for our guests that book on PVRPV.com, our Goal is to work with our owners to remove all “request info” listings from our website by August 1, 2021. With today’s technology and the investment we are continually making in our “Property Owners Portal & Owners Dashboard” it has never been easier for our property owners to update their property owners calendar. Our support staff in customer service and our property management department are always available to support you should you ever have an issue to access your dashboard.
Cancellations by Owner: In the event that a property owner cannot accept a booking the reservations / booking department staff must be notified within 24 and/or before receiving payment. If a property owners calendar is not up to date, or if a property owner decides to cancel a booking outside the 24 hours, the 20% administration fee will be deducted from the property owner, not the guest. In the event that a property owner lists their property for sale, and/or has sold and a booking has to be cancelled or a guest has to be rebooked elsewhere the 20% administration fee for the booking will be the responsibility of the property owner.
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PV Office: 322.222.0638
US & Canada: 1.206.388.3703
Email: info@pvrpv.com
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WE KNOW YOUR PROPERTY,
WE KNOW PV REAL ESTATE.
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Looking to sell? Ask for market analysis specific to your property. With over 16 years of experience in vacation rental business, we know the value of your property and we know guests that want to own their very own piece of paradise. Our customers start out as guests and turn to us when they are ready to own their very own vacation property.
Looking to buy? Ask us about what is available, what is hot and what you are looking for in your next income property or retirement oasis. With first-hand knowledge of over 95% of the units in Puerto Vallarta, we know which buildings will suit your wants and needs. Some of our property owners start out with 1 property and grow their portfolio of vacation rentals as the right ones come along. We are happy to be your eyes and ears for your next purchase.
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